Cybex Gazelle S 2 Stroller – Taupe Frame with Seashell Beige Seat

Bought this on a great deal and ahead of my baby's arrival. Didn't think to check the item till after baby was big enough to use a stroller. Recline lever was not working so it meant that the seat unit cannot fold or recline, and that's unsafe for my 4mo baby. It was also confirmed by the manufacturer and local distributor that its faulty and cannot be fixed. I reached out to amazon for a replacement of the seat unit only and they initiate say it's against their policy to replace items after the 15 day return period / window. I tried to explain its an inherent defect but they did not seem to care. Finally they agreed to replace the seat unit but when they found out the price of the seat unit costs as much as the price i paid for the full stroller (i got the stroller on a deal), they changed their mind all of a sudden and offered a 10percent gift card. This remains unresolved as at the time i am writing this review. I wonder whether there's a deeper issue here on their business practices and how they would feel comfortable and okay selling defective baby products and disclaim all responsibility saying it's outside their returns window. By the way their returns policy also state that their policy does not override the Consumer Protection Act. I'm hoping for good sense to prevail but so far ive been consistently told there's nothing they can do.

Es una carreola muy completa, muy parecida a la Uppa Baby pero sin pagar el precio. Yo compré el carseat de la misma marca Cybex Cloud Q y quedó perfecto. Muy fácil de maniobrar, ya que le agarras a la mañita de abrir y cerrar. Si es pesada, pero muy estable. Super amplia, la llevamos al super y nos cupieron muchas cosas en la parte de abajo. Muy resistente, bueno para terrenos rudos.

We have tested a few double strollers. This is by far the best. I recommend it to absolutely everyone. We've used it as a single, and as a single with the adorable basket attached. And as a double. There are so many configurations, which is so convenient. It rolls lovely, very smooth suspension. It is also thin enough to go through most shopping aisles and all standard doorways. We find it folds small enough (fits in the trunk of a minivan). It also can fold with 2 seats attached to it (with a little logical finagaling). It is lighter to lift and push than the Uppababy Vista double stroller. The handlebar adjusts to super tall also (we are tall people just under 6' and just over 6' and the handle accommodates comfortably). We also love that nearly every single peice of fabric is machine washable. I cannot recommend this stroller enough!

Excellent brand, so this bassinet is perfect, cozy, light, easy to use and clean. It’s just perfection

La carriola es muy bonita y los acabados son de alta calidad. PERO el asiento falla en tan solo unos días de uso. El mecanismo para reclinarlo se daña y queda atorado en una sola posición. Como todo lo de bebé, solemos comprarlo con anticipación… por lo que nos enteramos del defecto hasta 6 meses después, perdiendo así la garantía de Amazon.